Privacy Policy

1. Information We Collect

When you contact us through our website, we may collect:

• Your name
• Your email address
• Any information you include in your message

We also collect limited website event data, such as clicked link labels, page paths, link targets, and element types. This event data does not include your contact form message.

When you use Samantha, our digital website assistant, we may process the messages you choose to send so she can answer your question and maintain the chat session. Please do not share passwords, payment details, access keys, or other sensitive information in chat.

2. How We Use Your Information

We use your information solely to:

• Respond to your enquiry
• Communicate with you regarding our services
• Understand which website links and calls to action are useful to visitors
• Answer questions asked through Samantha and improve the visitor experience

We do not sell or rent your personal information. Website event data is processed through Malan Development Systems infrastructure so we can operate and improve this website.

3. Data Storage

Your contact-form information is delivered to us via email. Chat messages are processed through approved assistant services used to operate the website experience. We take reasonable steps to protect information from unauthorized access or disclosure.

4. Retention of Information

We retain contact enquiries and chat information only as long as necessary to respond to you, operate the website experience, or for legitimate business purposes. Website event data is retained only for internal analytics and service improvement needs.

5. Your Rights

In terms of POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Object to the processing of your personal information

To exercise these rights, please contact us at: info@logicandline.co.za

6. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.